Steps To Create A Customer Journey Map
Improved customer service, customer loyalty, and improved ROI are three things every organization would like to achieve overnight. This is...
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A whirlwind tour of the new martech map, major martech trends for 2023, and how to manage it all in the year ahead
Yesterday, my brother-in-martech Frans Riemersma and I gave a tour de force presentation of the current martech landscape as it...
